Welcome to the TEA Help Desk!
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Need access to your TEAL account?
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Do you have educator related questions? -
Have questions about educator testing or preparation programs?
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STAAR, STAAR Alternate 2, TELPAS, TELPAS Alternate, & Interims
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Ascend Questions/IssuesIf you experience any issues creating a ticket, please contact our support mailbox to report the problem.
- TEAL Setup
- Password Reset
- Email Update
- TEAL Approver Requests (Primary, Alternate and Limited)
- Educator Certification
- CPE
- School Districts/Charter
- Schools Applicants/Educators
- Certificate Search
- 16 & 17-year-old
- Personal Information Changes/Corrections
- Test Center Inquiries
- High School Equivalency Program (HSEP)/Options Program
- GED/High School Equivalency – General Questions
- Accessible Instructional Materials and AIM Vendors
- EMAT Access and Pre-Requisites
- EMAT Disbursements and Requisitions
- Publishers
- State Review Panel
- General
- Ascend Questions/Issues
- Accessible Instructional Materials (AIM)
- COVID Recovery Instruction Materials Support Initiative (CRIMSI)
- Instructional Material and Implementation General Questions
- Instructional Materials Review and Adoption Process
- Instructional Materials Ordering (EMAT)
- Texas Resource Review (TRR)
- Vendor Contracts
- Home learning
- Educator Testing
- Preparation Programs
- Data Reporting
- STAAR General Questions
- STAAR Testing Requirements
- STAAR Student Success Initiative Requirements
- STAAR Graduation Requirements
- STAAR Test Administration
- STAAR Performance and Reporting
- Accessibility on State Assessments
- Assessments for Special Populations
- Interim Assessments
- HB3906 Initiatives
